F.A.Q

Where is the waste discharged?

All of Saniflo products are designed to pump out the waste into a city sewer, septic tank or soil stack.

What size discharge pipe should be used?

Depending on the pump model, the discharge pipe can be 3/4 or 1 inch diameter pipe.  The Sanicubic range uses 1-1/2" diameter discharge pipe.

It is not recommended to use an air admittance valve or a mechanical spring-loaded device as they only allow air to flow one way.

What happens if there is a power outage?

In the event of a power loss, do not use the toilet or any sanitary fixture connected to the pump since it will not work until the power is restored.

What is the difference between a macerating and grinder pump?

A macerating pump is designed to handle the flush of human waste and toilet paper only.

A grinder pump is designed to handle the flush of human waste, toilet paper and sanitary napkins such as feminine hygiene products.

Is maintenance required?

Maintenance is not required for any of our products.  However, we recommend the use Saniflo's Descaler which acts as a cleanser and descaler.

Does Saniflo products require a vent?

All of Saniflo products require an 1-1/2 inch vent pipe, which must be vented to the main vent stack as per plumbing codes.  The Sanicompact 48 and Sanistar models do not require a vent connection since they are considered self contained units.

It is not recommended to use an air admittance valve or a mechanical spring-loaded device as they only allow air to flow one way.

How long do they last?

Saniflo products lasts about 10 to 15 years, if not longer.  They have been tested for about 50,000 cycles, flushed 10 x a day = 3,650 flushes a year.  As this was a standard test, it was stopped at 50,000 cycles, therefore they will last much longer.

Can the warranty be voided?

The warranty is voided when any foreign objects are found in the macerating unit.  Pouring automobile anti-freeze, solvents paintings, acids, alkaloids, plastic bags, metal, plastic material, wood or anything that could halt, damage or corrode the unit, voids warranty.  The motor is filled with oil and sealed for life at the factory; draining the oil out of the motor voids warranty as well.

Can I use 90 degree elbows?

It is not recommended to use 90 degree elbows on the discharge line.  For any turns, we recommend using two 45 degree elbows back to back or long sweeping elbows.

Is a p-trap required for Saniflo products?

A p-trap is required on any fixtures draining into the pump.  Even though macerating systems have built-in mechanical traps, most plumbing codes require a regular p-trap to be installed.